Shark Vacuum Troubleshooting

shark vacuum troubleshooting

If you’re like me, you rely on your Shark vacuum to keep your home clean and tidy. However, like any appliance, your Shark vacuum may encounter problems from time to time. When this happens, it’s important to know Shark vacuum troubleshooting so that you can get your vacuum back up and running as quickly as possible.

Thankfully, there are several common problems that can be easily fixed with a bit of troubleshooting. For example, if your Shark vacuum is not turning on, it could be a bad battery, low battery, or a faulty robot vacuum. In this case, you can check the battery, clean the battery connectors, and ensure that the vacuum is properly charged. Alternatively, if your Shark vacuum is not sucking properly, you can clean out the vacuum’s head, empty the dust bin, and clean the air filters to improve suction power.

In this article, I will provide you with a comprehensive guide to Shark vacuum troubleshooting. I will cover common problems and their fixes, as well as tips and tricks for maintaining your Shark vacuum to prevent future issues. By the end of this article, you’ll be equipped with the knowledge you need to keep your Shark vacuum running smoothly for years to come.

Basic Troubleshooting

If you’re experiencing issues with your Shark vacuum, there are a few basic troubleshooting steps you can take before calling customer support. In this section, I’ll cover some of the most common issues and how to resolve them.

Checking the Power Cord

The first thing to check is the power cord. Make sure it’s plugged in securely and that the outlet is working. You can test the outlet by plugging in another device or using an outlet tester. If the outlet is not working, try plugging the vacuum into a different outlet.

If the vacuum still won’t turn on, check the power switch. Make sure it’s in the “On” position. If it’s in the “Off” position, switch it to “On” and try again.

Cleaning the Filters

If the vacuum is not picking up dirt or debris, the filters may be clogged. Check the filters and clean or replace them as necessary. Refer to your user manual for instructions on how to clean or replace the filters.

It’s also important to check the dustbin and empty it if it’s full. An overloaded dustbin can reduce suction power and cause the vacuum to stop working.

Finally, check the brushroll and remove any hair or debris that may be tangled around it. A brushroll that’s clogged with hair or debris can also reduce suction power and cause the vacuum to stop working.

Advanced Troubleshooting

Checking the Brushroll

If your Shark vacuum cleaner is not picking up dirt and debris, it could be due to a problem with the brushroll. The brushroll is responsible for agitating the carpet fibers and loosening the dirt and debris, so it can be suctioned up by the vacuum. Here’s how to check the brushroll:

  • Turn off and unplug the vacuum cleaner.
  • Flip the vacuum over and locate the brushroll.
  • Remove any hair, string, or other debris that may be wrapped around the brushroll.
  • Manually rotate the brushroll to ensure it spins freely and smoothly.

Inspecting the Belt

The belt is another component that can cause problems with the vacuum’s suction. If the belt is broken or worn, it will not be able to rotate the brushroll, which will result in poor suction. Here’s how to inspect the belt:

  • Turn off and unplug the vacuum cleaner.
  • Flip the vacuum over and locate the belt.
  • Check the belt for any signs of wear or damage, such as cracks or fraying.
  • If the belt is damaged, replace it with a new one.

Examining the Hose

The hose is another area that can become clogged and cause problems with suction. Here’s how to examine the hose:

  • Turn off and unplug the vacuum cleaner.
  • Detach the hose from the vacuum and inspect it for any blockages.
  • If there is a blockage, remove it using a long, thin object such as a broom handle or coat hanger.
  • Reattach the hose and test the vacuum’s suction.

Maintenance Tips

Proper maintenance of your Shark vacuum is essential to ensure that it performs optimally and lasts for a long time. Here are some maintenance tips:

Cleaning the Brushroll

The brushroll is an essential component of your Shark vacuum. It is responsible for agitating and loosening dirt and debris from carpets and other surfaces. Over time, the brushroll can become clogged with hair, fibers, and other debris, which can affect its performance. To clean the brushroll:

  • Turn off and unplug the vacuum.
  • Remove the brushroll cover.
  • Use scissors or a brush to remove any hair or debris wrapped around the brushroll.
  • Wipe the brushroll with a damp cloth to remove any remaining dirt or debris.
  • Replace the brushroll cover.

Clearing Clogs

Clogs can occur in the hose, wand, or other parts of your Shark vacuum. If you notice a decrease in suction or the vacuum is not picking up dirt and debris as well as it used to, there may be a clog. To clear a clog:

  • Turn off and unplug the vacuum.
  • Check the hose, wand, and other parts for any visible clogs.
  • If you see a clog, use a long, thin object like a coat hanger or a broom handle to gently remove the obstruction.
  • Run water through the hose to clear any remaining debris.
  • Reassemble the vacuum.

Replacing the Filters

The filters in your Shark vacuum are responsible for trapping dust, dirt, and other allergens. Over time, the filters can become clogged, which can affect the performance of your vacuum. To replace the filters:

  • Turn off and unplug the vacuum.
  • Remove the filter cover.
  • Remove the old filter and dispose of it properly.
  • Insert a new filter and replace the filter cover.


After researching and troubleshooting Shark vacuums, I have learned that these machines can encounter a variety of issues that can be easily fixed. In many cases, simple solutions such as checking for clogs, replacing filters, and ensuring proper maintenance can resolve the problem.

It is important to keep in mind that Shark vacuums are powerful machines that require regular maintenance to function optimally. By following the manufacturer’s instructions for maintenance and troubleshooting, you can prolong the life of your vacuum and avoid costly repairs.

If you encounter a problem with your Shark vacuum, don’t hesitate to refer to the troubleshooting guide that comes with the machine. Additionally, online resources such as the Shark Customer Service website and third-party websites can provide helpful tips and solutions to common issues.

Remember to always unplug your vacuum before attempting any troubleshooting or maintenance. If you encounter a problem that you are unable to resolve, contact Shark Customer Service for assistance.

About author

Alice Cheung

Alice Cheung is a freelance writer for the Guridio. Alice curates many of our Garden and Kitchen cooking-related articles to assist readers in making life an interesting process.

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